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Community-Cloud-Consultant Dumps 2025 - New Salesforce Community-Cloud-Consultant Exam Questions
NEW QUESTION # 79
Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment.
Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products. What should the Administrator recommend?
- A. Follow users associated with Questions and posts
- B. Subscribe to an RSS feed about Questions and posts
- C. Subscribe to Questions and posts
- D. Subscribe to Topics associated with Questions and posts
Answer: A
NEW QUESTION # 80
Where do you go to do this? You wish to edit the Community Head Markup.
- A. Upload a HTML static resource named Head Markup
- B. Modify the hidden Community Lightning Component which is displayed when editing the community
- C. Developer Console
- D. Community Builder >> Settings >> Advanced
- E. Community Manager >> Administration >> Settings
Answer: D
NEW QUESTION # 81
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue?
- A. Build custom HTML pages according to marketing specifications
- B. Implement a custom theme for the Community
- C. Install a lightning Bolt template the AppExchange
- D. Build Visualforce pages and apply custom CSS
Answer: B
NEW QUESTION # 82
Which aspect of Reputation can an Administrator configure?
- A. Add new reputation levels automatically when specified point thresholds are reached.
- B. Exclude contributions to records when counting points toward reputation levels.
- C. Select badges for each reputation level from a provided icon library.
- D. Disable reputation for specific members in the community by user profile.
Answer: A
NEW QUESTION # 83
What permission(s) would you assign a community manager?
- A. Communities Administrator
- B. Manage Community Settings
- C. Create and Setup Communities
- D. Setup and Create Portals
- E. Manage Portals
Answer: B
NEW QUESTION # 84
Universal containers is building a Customer Community. What can the administrator add to the navigation menu?
Select one or more of the following:
- A. Salesforce objects. Global actions, Community pages, external URL
- B. Salesforce objects, topics, Community pages, external URL, forecast
- C. Salesforce objects, topics, external URL, Lightning component, Community pages
- D. Salesforce objects. Community pages, app launcher, external URL
Answer: C
NEW QUESTION # 85
Universal Containers needs a Community for distributors who manage their sales with the following requirements: * Each distributor has multiple users. * Users within the same distributor should be able to talk with each other. * Users should NOT be able to talk with users from other distributors. * The Knowledge articles and other Community features should be the same for all distributors. Flow should the Salesforce Admin meet these requirements?
- A. Reate a Sharing set to share the users within a distributor in the Community. Allow ions, keeping the OWD for Users as private
- B. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users
- C. Create Sharing groups to share users within a distributor. Allow ions, keeping the OWD for Users as private
- D. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility
Answer: B
NEW QUESTION # 86
Universal Containers wants the Community login page to display its company logo.
How can the Salesforce Administrator accomplish this in the Community Workspace?
- A. Upload a logo image file in Login and Registration
- B. Specify a new Community login page that uses the logo
- C. Use a Login Flow component to display a logo splash screen
- D. Reference the logo design token in the CSS Editor page
Answer: A
NEW QUESTION # 87
Northern Trail Outfitters is launching a Community for its B2B customers and partners.
What should the Consultant consider when granting users access to the Community?
- A. A Consultant must add roles to Community before giving access to users.
- B. A Consultant must add a user's profile or permission set to the Community to grant them access
- C. A Consultant must add a profile to the Community before assigning users to that profile.
- D. A Consultant must add a permission set to the Community before it can be assigned to users.
Answer: C
NEW QUESTION # 88
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access all Communities via Salesforce1 iOS app
- B. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- C. Access four template -based Communities viamobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
- D. Access all Communities via mobile browser using the Community URL
Answer: C
NEW QUESTION # 89
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Topics, External URL, Lightning Component, Community Pages
- B. Salesforce Objects, Community Pages, App Launcher, External URL
- C. Salesforce Objects, Topics, Community Pages, External URL, Forecast
- D. Salesforce Objects, Global Actions Community Pages, External URL
Answer: A
NEW QUESTION # 90
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
- A. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
- B. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
- C. Create 1 Community for both customers and partners
- D. Create 2 Communities 1 Partner Community and 1 Customer Community
Answer: C
NEW QUESTION # 91
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.
- A. Add discussions on topics that can be published in the Community.
- B. Create email templates to be used in the community.
- C. Gather branding assets, including images and logo for the Community.
- D. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
- E. Configure a search for articles and discussions in the Community.
Answer: B,C,D
NEW QUESTION # 92
Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: * Customer Community * Customer Community Plus * Employee Community * Partner Community. Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers
- A. Customer Community Plus License
- B. LI Customer Community License
- C. Partner Community License
- D. Employee Community License
Answer: A,C
NEW QUESTION # 93
Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:
- Support encryption at rest
- Show decrypted data in the UX (user experience) to users with permissions
- Encrypt all Community data
How should the Salesforce Administrator fulfil this requirement?
Select one or more of the following:
- A. Encrypt data in portals, but not in Communities
- B. Install a third-party app from AppExchange to encrypt the data at rest
- C. Create encrypted fields for Community data
- D. Leverage Salesforce Shield to encrypt and decrypt all data at rest
Answer: D
NEW QUESTION # 94
Which three Lightning Components are available in Builder when customizing a home page? Choose 3 answers
- A. Headline
- B. Search Results
- C. Related Topics List
- D. Home Page Tabs
- E. Feed Publisher
Answer: B,C,E
NEW QUESTION # 95
Universal Containers needs to enable public access to a Community.
How should a Salesforce Admin fulfill this requirement?
- A. Update the setting to Public Visibility for all Community pages
- B. Enable "Give access to public API requests on Chatter"
- C. Update the setting to "Allow access without login"
- D. Enable the "Public can access the community" checkbox
Answer: B
NEW QUESTION # 96
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content.
How should the Administrator render advertising content in the Community?
- A. Build a custom integration point between the CMS and the Community.
- B. Configure CMS Connect to pull content from the CMS.
- C. Use Process Builder to import content from the CMS on a periodic basis.
- D. Download and install the Community Content package from the AppExchange.
Answer: B
NEW QUESTION # 97
Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?
- A. Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.
- B. Make the article detail page available for unauthenticated access to help customers view articles without login.
- C. Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.
- D. Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.
Answer: A
NEW QUESTION # 98
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. An authorised user can pin a post to the top of the feed
- B. Any community member can pin a post to the top of the feed
- C. The community moderator can select the best answer
- D. The person who posted the question can select the best answer
- E. The person who answered the question can select the best answer
Answer: B,C,E
NEW QUESTION # 99
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records byother account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
- A. Enable super user access to contacts for users assigned to the Account sales rep role
- B. Enable super user access to contacts for assigned users to the Account manager role
- C. Enable super user accessin Community Settings
- D. Enable super user access in Community Management
Answer: A,C
NEW QUESTION # 100
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community.
They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?
- A. Enable the article voting property on the Article Content component in the article detail page in the Community Builder
- B. Create a customer survey using custom Lightning components and add it to the home page.
- C. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article
- D. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
Answer: B
NEW QUESTION # 101
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
Select one or more of the following:
- A. Use a Sharing Set
- B. Use the role hierarchy
- C. Use a Share Group
- D. Use a Public Group
Answer: A
NEW QUESTION # 102
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