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Cisco 300-830 Exam Syllabus Topics:

Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. An enterprise requires that customer interaction recordings remain within a specific geographic region for compliance reasons. Which Webex Contact Center capability addresses this requirement?

A) Local survivability gateway
B) QoS DSCP rewriting
C) SRST failover mode
D) Regional media storage policies

2. Refer to the exhibit. An engineer is developing a web chat workflow for the marketing department.
After the standard Live Chat workflow template is deployed, chats are failing. The chat widget on the website is visible. When a new chat is started, the message "Sorry, unable to process your request right now. Please try again later" is received. The engineer debugs the workflow and receives the response in the exhibit from the resolve node. Which action resolves the issue?

A) Set the Workflow Custom Variable liveChatDomain to a valid value.
B) Set the Resolve Node Media Type to Chat and Media Channel to Live Chat.
C) Set the Resolve Node Media Type to Live Chat and Media Channel to In-App Messaging.
D) Set the Workflow Custom Variable chatDomain to a valid value.

3. An engineer is configuring a new local gateway SIP trunk for their Webex Contact Center PSTN services. The SIP trunk requires that registration be refreshed every 2 minutes. Which command meets this requirement?

A) registrar dns:12345678.us10.bcld.webex.com scheme sips expires 240 refresh-time 120 tcp tls
B) registrar dns:12345678.us10.bcld.webex.com scheme sips expires 300 refresh-ratio 50 tcp tls
C) registrar dns:12345678.us10.bcld.webex.com scheme sips expires 120 refresh-ratio 50 tcp tls
D) registrar dns:12345678.us10.bcld.webex.com scheme sips expires 240 refresh-ratio 50 tcp tls

4. What are the two types of Local Gateway trunking models with Webex Calling? (Choose two.)

A) certificate-based trunks
B) DNS-based trunks
C) registration-based trunks
D) PSTN trunks
E) enterprise trunks

5. A customer requires secure remote access for mobile Webex users without deploying VPN clients. Which Cisco architecture supports this requirement?

A) CUCM Extension Mobility
B) Expressway Mobile and Remote Access
C) HSRP gateway redundancy
D) MPLS Layer 3 VPN

Solutions: