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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is a characteristic employed by transformational leaders?
Select one.

A) Watches for deviations from rules
B) Intervenes only if performance standards do not meet expectations
C) Promotes intelligence, rationality, and careful problem solving
D) Contracts exchange of rewards for effort

2. How can an organization transmit its culture to its employees?
Choose 1 answer

A) By influencing the balance of employees' cultural backgrounds
B) By using material symbols and specific language
C) By requiring employees to memorize the mission statement
D) By analyzing employee gripes and complaints

3. Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer

A) Equity theory
B) Perception theory
C) Perceptual fairness theory
D) Inequity theory

4. Which option defines organizational culture?
Select one.

A) A biological entity that shows clear relationships to an organization or group of organizations
B) A system of shared meanings held by members that distinguishes the organization from other organizations
C) Perceptions that are characterized in words or feelings but not understood or accepted by the organization
D) Individuals with feelings that are clearly distinguished from the culture of the organization

5. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Select one.

A) Altering the human variables and confrontation
B) Altering the structural variables and smoothing
C) Altering the human variables and roughing
D) Altering the structural variables and confrontation

Solutions: