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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. When is organizational culture a liability?

A) When a strong organizational culture limits diversity within the organization.
B) When core values are shared by different departments within the organization.
C) When the organizational culture reduces ambiguity for employees.
D) When the culture includes shared values on organizational goals.

2. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Production teams
B) Self-managed teams
C) Virtual teams
D) Problem-solving teams

3. If a work group's goal is to share information, what is a work team's goal?

A) To reduce costs
B) To create collective performance
C) To maximize individual inputs
D) To maximize random and varied skills

4. What is a purpose of employee evaluations?

A) To serve as a screening device for hiring new employees
B) To educate employees on the personalities of supervisors and help them adjust to management styles
C) To measure the psychological symptoms of organizational dysfunctionality
D) To assist management in making human resource decisions

5. What defines acceptable standards of behavior that are shared by group members?

A) Group conformity
B) Group status
C) Group roles
D) Group norms

Solutions: