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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
B) A manager schedules time to thoroughly review a product release with their team.
C) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
D) A manager is actively brainstorming with the leadership team on new department initiatives.

2. Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A) The workspace requires an invitation from the Workspace Admin to join.
B) The workspace requires approval from the external partner for new members to join.
C) The workspace requires the new member to request to join.
D) The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.

3. You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance.
The Human Resources (HR) team wants to pilot a Wellness app for employees.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)

A) Does the app meet data security policies for your organization?
B) Does the app connect with your HR system?
C) Is this app available in the Slack App Directory?
D) What are the external services or APIs the app is connecting to?

4. You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A) Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
B) Use the Discovery APIs to export the required public channel data.
C) Use the Import/Export Data tool under workspace settings to export the required public channel data.
D) Contact Slack, and request access to export the required public channel data.

5. Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)

A) Reset all members' passwords.
B) Turn on approved apps.
C) Manage single sign-on (SSO) settings.
D) Set message retention policies.

Solutions: