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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. A tech company that specializes in mobile app development is looking to innovate and launch a new app that helps users manage their mental health. The company's target audience is young adults aged 18-35.
What externa! factor might impact the strategy for this development?

A) HIPAA regulations
B) Push notifications

2. An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

A) Financial
B) MuleSoft
C) Services Cloud

3. Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to better embed it into the capabilities of Sales Cloud. CK's executive stakeholders are concerned there will be limited adoption by the sales team, as Sales Cloud is too new to them and their processes were mostly based on guided documents within Excel.
Which approach should the strategy designer recommend to aid the sales team in onboarding to Sales Cloud?

A) Customize Sales Cloud to mimic existing sales process.
B) Sync an Excel file with Salesforce Connect.
C) Use In-App Guidance and invest in change management.

4. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

A) Increase overall electric vehicle sales by 20% annually
B) Increase online engagement with the company marketing site
C) Increase positive environmental impact brand awareness

5. A strategy designer is working on a future digital commerce vision for Cloud Kicks.
What should the designer focus on when engaging technical stakeholders7

A) Explore feasibility and opportunities for future innovation.
B) Minimize technical stakeholders' input at this early stage.
C) Ensure all ideas have buy-in from technical stakeholders.

Solutions: