- Exam Code: NP-Con-102
- Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
- Certification Provider: Salesforce
- Corresponding Certification:Nonprofit Cloud Consultant
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 32% | - Recommend use of industry common features - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features |
| Nonprofit Cloud Setup | 22% | - Set up program and case management - Configure stakeholder management - Enable features and manage permissions |
| Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure program management and outcomes - Configure fundraising management |
| Implementation Strategies | 18% | - Define testing and deployment strategies - Manage consulting engagement lifecycle - Apply governance and change management |
| Integration and Data Management | 15% | - Plan data migration and governance - Manage duplicates and data quality - Select data and integration tools |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit organization needs to report outcomes for each of its programs. The organization just finished defining and creating records for each of its Outcomes in Nonprofit Cloud. The organization wants to link the Outcome objects to its Programs and Benefits to see how they are doing. What should the organization use?
- A. Indicator Definition records and Indicator Result records
- B. Indicator Performance Period records with the Baseline Value field
- C. Outcome Activity records with the Type field
Correct Answer: C 🗳️
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What is an element of a logic model or theory of change?
- A. Progress
- B. Outputs
- C. Budget
Correct Answer: B 🗳️
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A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?
- A. The custom Tabs have not been created for the Fundraising objects.
- B. The Sharing Rules are missing for the Fundraising objects.
- C. The Permission Set License is unassigned.
Correct Answer: C 🗳️
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A nonprofit organization has identified that some donations should be directed to one or more program areas in the financial accounting software. This information is identified when an Opportunity is being solicited. In the Nonprofit Cloud Fundraising Data Model, which object should be used to record the donor's intent during solicitation?
- A. Gift Designation
- B. Gift Default Designation
- C. Gift Transaction Designation
Correct Answer: C 🗳️
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A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger Starter Edition. The nonprofit requires export of all pledges when they are booked. Which solution should the consultant recommend?
- A. Upgrade to Accounting Subledger Growth Edition.
- B. Set "Pledged" stage to "Finalized" in Stage to State Mapping.
- C. Use Flow to create Ledger Entries on Opportunity update.
- D. Set "Pledged" stage to "Committed" in Stage to State Mapping.
Correct Answer: D 🗳️
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