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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Managing Clean Core<=10%- Evaluating for clean core principles
- Applying clean core methodology to SAP CX solutions
Topic 2: Extensibility in SAP CX Solutions11-20%- Low-code/No-code development (SAP Build)
- Side-by-side extensibility using SAP BTP
- In-app extensibility
Topic 3: SAP Commerce Cloud11-20%- Storefront and catalog management
- Commerce solution architecture
- Order management
Topic 4: The Intelligent Enterprise<=10%- SAP Business Suite Strategy
- Understanding SAP's End-to-End Business Processes
Topic 5: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Campaign management
- Customer segmentation
- Marketing automation strategies
Topic 6: SAP Integration Suite11-20%- API Management
- Cloud Integration capabilities
- Integration strategy and architecture
- Open Connectors
Topic 7: SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)
Topic 8: SAP Sales Cloud and SAP Service Cloud11-20%- Sales process configuration
- Integration with back-end systems
- Service ticket workflows

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Which of the following is a feature offered by the SAP Integration Solution Advisory Methodology?

A) Providing a technology-agnostic framework to define and execute an enterprise integration strategy
B) Limiting integration use cases and technologies to the defined standards
C) Providing a guided workflow to integrate SAP cloud solutions to on premise systems
D) Developing ad hoc solution integration patterns


2. You are about to perform a deployment in SAP Commerce Cloud Portal.
Before proceeding, which elements must you set values for?
Note: There are 3 correct answers to this question.

A) Deployment Mode
B) Source Data
C) Restore Mode
D) Target Environment
E) Platform Update Mode


3. You are implementing a Design to Operate end-to-end process for new products.
Which are valid substages in the business process?
Note: There are 3 correct answers to this question.

A) Sell
B) Plan
C) Manufacture
D) Source
E) Deliver


4. What can be maintained and customized for a Lead in SAP Sales Cloud?

A) Status and Qualification
B) Status and Origin
C) Qualification and Temperature
D) Temperature and Origin


5. You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.

A) Get
B) Close
C) Validate
D) Create


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,D,E
Question # 3
Answer: A,B,C
Question # 4
Answer: A
Question # 5
Answer: A,D

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