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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. A customer has Implemented Oracle Fusion sales and the sales team in the company wants to convert the qualified lead into a sales opportunity.
Identify the correct prerequisite to convert a lead into an opportunity.

A) lead with sales account and primary product
B) lead with assessment data and primary product
C) lead with sales account and revenue lines
D) lead with sales account and assessment data
E) lead with sales account and sales methodology

2. A user reports that the date and currency formats are incorrect. As the CRM Administrator, which option would you suggest as the solution?

A) The user must click Personalization, and then adjust regional settings.
B) The user must use the corporate standard date and currency formats.
C) The administrator can reset personalization for the user.
D) The administrator must be granted proxy rights by the user in order to make the changes.

3. How would you configure the regional area (left side panel) of the Customer Center for all users?

A) Access an Account record and click the Manage Customer Tree action.
B) Use the Functional Setup manager Task of manage Customer Tree.
C) Right-click within the Navigator panel to modify the regional UI.
D) It is not possible to configure the Customer Tree for all users.

4. Identify three true statements regarding auto inclusion of items in a forecast process.

A) revenue items that are closed as won
B) revenue items with "Always include" enabled, with override enabled in the forecast
C) revenue items with "Always include" enabled, with no override enabled in the forecast
D) revenue items with a close date that falls within the forecast period
E) revenue items that are closed as lost

5. You are implementing Oracle Fusion CRM for your company. Currently you are configuring the
Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
Select the mapping that you will configure to meet this requirement.

A) Attribute mapping
B) Literal mapping
C) Dynamic mapping
D) static mapping
E) Dimension mapping

Solutions: