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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is happening to an organization's business network?

A) Related computer systems are only involved
B) Changing from the ground up
C) Creating new sales potentials
D) Delivering on new promised Web 2.0 ideas

2. What should you do when a callback meeting is requested by a potential customer?

A) Follow up with fancy product brochures
B) Tell them what you're going to show them, show them, and then follow up with a customer or personal example
C) Prepare a lengthy slide deck and read each word on every page
D) Deep dive into the technologies

3. What is Web 2.0 all about?

A) Web 2.0 is about connecting computers and making technology more efficient for computers.
B) Web 2.0 is about helping clients realize their weaknesses through information sharing and hardware integration.
C) Web 2.0 is about connecting people and making technology efficient for people.
D) Web 2.0 is no longer relevant and should not be discussed.

4. What in IBM Connections provides "crowd-sourcing" - a great way to gather structured feedback and promote ideas from the community?

A) Information center
B) Forums
C) Profiles
D) Ideation blogs

5. Which IBM product increases the speed of social businesses, and can be considered as the action behind social businesses, making them more nimble?

A) IBM Lotus Symphony
B) IBM Lotus Organizer
C) IBM Rational Application Developer
D) IBM Sametime

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