• Exam Code: 642-416
  • Exam Name: Unified Communications Architecture and Design Exam
  • Certification Provider: Cisco
  • Corresponding Certification:Cisco Specialist
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Cisco 642-416 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and High Availability- Redundancy and failover design
- UC security architecture considerations
Topic 2: Network Services for UC- Quality of Service (QoS) design for voice/video
- IP addressing and routing considerations
Topic 3: Endpoint and Application Integration- IP phone and endpoint design
- Voicemail and unified messaging integration
Topic 4: UC Architecture Fundamentals- Design principles and requirements gathering
- Cisco Unified Communications system components
Topic 5: Call Control and Signaling Architecture- Call processing models
- Dial plan design considerations
Topic 6: Voice and Video Infrastructure Design- Gateway and trunk design (SIP, H.323, MGCP)
- Cisco Unified Communications Manager (CUCM) deployment design

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