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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A) 1616
B) 4620
C) 4612
D) 4602

2. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Add the ClI information to the Account Code.
B) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
C) Enable CLI tracking
D) Add the Client CLI information to the Incoming Call Route.

3. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) A Standard 19" Rack
B) An IP400 Rack Mounting Kit
C) Yellow 2 meter interconnect cables
D) An Uninterruptable Power Supply

4. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A) Office Phone Manager Pro
B) Office Softconsole
C) Office Video Softphone
D) Office Voice Portal

5. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) User must be defined as an agent in one-X Portal.
B) CCR Agent Must be checked on the user's Supervisor tab.
C) force Account Code must be checked on the user's Supervisor tab.
D) User must be a member of a hunt group.

Solutions: