• Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Certification Provider: Avaya
  • Corresponding Certification:Avaya-Certification
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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Maintenance- Problem Analysis Techniques
  • 1. Debugging common issues
  • 2. System status and logs
  • 3. Software and hardware troubleshooting
Installation, Configuration and Licensing- System Setup Tasks
  • 1. Server and hardware configuration
  • 2. License requirements and management
  • 3. Trunk and expansion card setup
IP Office SME Communications Fundamentals- Platform and Components Overview
  • 1. IP Office system components and modules
  • 2. Small and Medium Enterprise (SME) communications architecture
  • 3. Network readiness and capacity for VoIP
Feature Implementation and Services- IP Office Functional Services
  • 1. Call routing and hunt groups
  • 2. VoiceMail Pro setup and configuration
  • 3. Time profiles and routing rules

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 64s and 2 Combination (Combo) Cards?

  • A. 148
  • B. 184
  • C. 240
  • D. 120
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

  • A. Add the required licenses to the second IP Office.
  • B. Run a modify to the one-X Portal setup and add the second IP Office.
  • C. Add a LDAP entry using IP Office Manager to the primary IP Office.
  • D. Restart the one-X Portal service.
  • E. Add the IP address using one-X Portal CSTA and DSML links.
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

  • A. SMDR
  • B. Voicemail Pro Client
  • C. SNMP
  • D. IP Office Monitor
  • E. System Status Application
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which Windows command is used to find out which ports your server is currently using?

  • A. ipconfig /displaydns
  • B. portqry
  • C. show ports
  • D. netstat -an
  • E. netsh interface dump
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

  • A. Line of Business application integration needs
  • B. Current PBX/Key System Features and Dial Plan
  • C. Above Physical Layer: Existing Data Network
  • D. Productivity Requirements
  • E. Physical Layer: Existing Telecom Infrastructure
Reveal Solution  Discussion  0

Correct Answer: B,C,E  🗳️

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