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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

A. Import the prospects as Contacts and assign them to Accounts.
B. Import the list as new Leads and update the Lead Source to "Purchased Lead".
C. Import the list as new Leads and map the Campaign during import.

Question 2

A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account. Which recommendation meets this requirement?

A. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.
B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
C. Reference the revenue totals on the parent accounts in the Account Hierarchy view.

Question 3

Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips. What should the consultant recommend to support the new sales team and management?

A. Create a flow paired to each of the Opportunity stages.
B. Create a Path on the Opportunity object.
C. Create validation Rules on the Opportunity Stage field.

Question 4

During the last requirements meeting, Cloud Kicks team members said they will be attending a conference next week. What should a consultant do in response to this news?

A. Ask the client to sign off on requirements and start the Build phase.
B. Use the downtime to develop User Acceptance Testing (UAT) scripts.
C. Update the project plan and communicate it to stakeholders.

Question 5

Cloud Kicks wants new Opportunities created from won Renewal deals automatically, without manual rep intervention. What should the consultant recommend?

A. A Flow triggered on Opportunity Closed Won that clones/creates a renewal Opportunity
B. A report subscription
C. Manual duplication by reps

Solutions: