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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A) Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
B) Route the assignment to the skilled group for the beta release when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group.
C) Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
D) Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

2. A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.

3. From the left, drag each report into the corresponding report type on the right.

4. Select the corresponding user interface (UI) action set component for each behavior in the Answer area.

5. Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.

Solutions: