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Immediate download and use after you pay successfully

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Why are positive usability findings of high importance? Which of the following statements is wrong?

A) Positive findings are of high importance because they can be used in the report to justify the costs of the test.
B) Positive usability findings allow a better view of the usability of the product.
C) Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
D) Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.

2. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report misses a description of the evaluation method
B) The report makes use of usability jargon
C) The report is too long
D) The report misses positive findings

3. A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A) Help and documentation
B) Aesthetic and minimalist design
C) Visibility of system status
D) User control and freedom

4. What location is NOT suitable for conducting a usability test?

A) A public place, such as a cafe.
B) A room where no action of the user can be seen or recorded by any means.
C) Two office rooms that are connected by a video link.
D) A room at the place where the test participant lives or works.

Solutions: