• Exam Code: BCP-420
  • Exam Name: Maintaining BlackBerry Enterprise Server/Microsoft Exchange
  • Certification Provider: BlackBerry
  • Corresponding Certification:BlackBerry-Certifications
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BlackBerry BCP-420 Exam Syllabus Topics:

SectionObjectives
BlackBerry Enterprise Server (BES) Architecture- System requirements and deployment
  • 1. Deployment models and topology
    • 2. Installation prerequisites
      - Core components of BES
      • 1. BES server roles and services
        • 2. Messaging infrastructure integration
          Messaging and Collaboration Services- Email flow management
          • 1. Message routing through BES
            • 2. Synchronization troubleshooting
              - Calendar and contacts integration
              • 1. Conflict resolution mechanisms
                • 2. PIM data synchronization
                  Microsoft Exchange Integration- Exchange connectivity
                  • 1. Mailbox synchronization
                    • 2. MAPI and messaging flow
                      - Configuration and maintenance
                      • 1. Exchange permissions and roles
                        • 2. Service account configuration
                          User and Device Management- User provisioning
                          • 1. User synchronization with Active Directory
                            • 2. Activating BlackBerry devices
                              - Policy management
                              • 1. Device configuration profiles
                                • 2. IT policies and security rules
                                  Troubleshooting and Maintenance- System monitoring
                                  • 1. Performance monitoring tools
                                    • 2. Log analysis and diagnostics
                                      - Common issues resolution
                                      • 1. Synchronization errors
                                        • 2. Connectivity failures

                                          918 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)

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